Shipping Policy – Conex Shipping Containers, LLC
At Conex Shipping Containers, LLC, we are committed to providing reliable and efficient delivery services for all shipping container orders. This Shipping Policy outlines how we handle delivery, timelines, and important requirements to ensure a smooth and hassle-free experience.
1. Delivery Coverage
We offer shipping and delivery services across a wide range of locations. Delivery availability may vary depending on your region, accessibility, and proximity to our depots. If you are unsure whether we deliver to your location, please contact us before placing an order.
2. Processing Time
Once your order is confirmed, our team begins processing it immediately. Order processing typically takes 1–3 business days, during which we verify details, prepare the container, and schedule delivery.
3. Delivery Timeframe
Delivery times may vary based on location, container type, and availability. In most cases:
- Standard delivery: 3–10 business days
- Remote or less accessible areas: May take longer
We strive to deliver your container as quickly as possible while ensuring safety and quality.
4. Delivery Methods
Containers are delivered using specialized equipment such as:
- Tilt-bed trucks – Ideal for easy ground placement
- Flatbed trailers – Suitable for larger or multiple containers
The delivery method depends on your location and site conditions.
5. Site Preparation Requirements
To ensure a smooth delivery, customers are responsible for preparing the site:
- Provide adequate space for delivery vehicles
- Ensure the ground is level and stable
- Remove any obstacles that may block access
Failure to meet these requirements may result in delays or additional charges.
6. Delivery Charges
Shipping costs are calculated based on several factors, including:
- Delivery location
- Container size and type
- Distance from the nearest depot
All applicable delivery charges will be clearly communicated before order confirmation.
7. Failed or Missed Deliveries
If delivery cannot be completed due to site inaccessibility, incorrect information, or customer unavailability:
- Additional delivery charges may apply
- Rescheduling will be required
Please ensure all details are accurate and the site is ready before delivery.
8. Inspection Upon Delivery
Customers are encouraged to inspect the container at the time of delivery. If there are any concerns, please notify us immediately so we can address the issue promptly.
9. Delays and Unforeseen Circumstances
While we aim to meet all delivery timelines, delays may occur due to factors beyond our control, such as:
- Weather conditions
- Traffic or transportation issues
- Operational or logistical challenges
We will keep you informed in case of any unexpected delays.
10. Contact Us
For any questions regarding shipping or delivery, feel free to contact us:
📧 Email: info@conexshippingcontainers.net